Customer satisfaction is our priority. This policy covers returns for products only; completed services are non-refundable.

• Return unused products in original packaging within 7 days of delivery for a full refund.

• Provide proof of purchase; we’ll inspect and process refunds to your original payment method within 5-10 business days.

• No returns on opened cosmetics, hygiene products, personalized items, or services already performed.

• Customers cover return shipping costs; we don’t offer exchanges.

• This website, ‘Salon on Wheels’, is owned and operated by Bounty Box LLP. All services, transactions, and data processing on this website are managed under Bounty Box LLP.